Privacy Policy

Last updated: March 11, 2026

Introduction

Torensa is independently operated and maintained by a single individual through torensa.com. This Privacy Policy explains how information may be collected, used, and protected when you visit the website.

Information We Collect

Automatically Collected Information

When you visit our website, we may automatically collect certain information through Google Analytics, including your IP address, browser type, operating system, referring URLs, pages visited, and timestamps. This data helps us understand how visitors use our site and improve the user experience.

Account Information

If you create an account, we collect your username, email address, and password (stored in hashed form). This information is used solely for authentication and access to features that require login.

Chatbot Content

When you create a chatbot, the knowledge base text and conversation history you generate are tied to your account and stored securely so your bot can function. Only you can view, edit, or delete this content; people chatting with a bot you share only ever see its answers.

Cookies

We use the following types of cookies:

• Essential cookies: Required for authentication and CSRF protection.
• Analytics cookies: Google Analytics uses cookies to collect anonymous usage data.
• Advertising cookies: Google AdSense may use cookies to serve personalized ads based on your browsing history. You can opt out of personalized advertising at Google Ads Settings.

Third-Party Services

We use the following third-party services:

• Google Analytics — for website traffic analysis. See Google's Privacy Policy.
• Google AdSense — for serving advertisements. See How Google uses data when you use our partners' sites.
• AWS (Amazon Web Services) — for hosting, server-side processing, and AI model inference (AWS Bedrock).

Data Retention

Account information and the chatbots you create are retained until you request deletion. Analytics data is governed by Google Analytics' retention policies.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, email us at [email protected].